NSU Surveillance Officer User Guide
This draft guide explains the main cards available on the JEMS NSU Surveillance Portal. Each card opens a specific operational tool used by NSU Surveillance Officers to review, classify, search, analyze, and submit disease surveillance records.
The guide begins after sign-in and focuses on what each card is used for, when to use it, and the main steps officers should follow.
Important
Use each card for its intended workflow. Some tools are for searching and review, while others are for submitting or updating official surveillance records.
Classify Notifications
Purpose
This card is used to review and classify new disease notifications that require NSU classification or national-level review.
Use this tool when a notification has moved through earlier workflow stages and is ready for NSU review.
The role of the NSU Surveillance Officer is to review the entries made by the Parish Surveillance Officer and the Parish Medical Officer of Health for each notification record. After reviewing the record, the NSU Surveillance Officer should update the NSU Classification field by changing it from Awaiting Classification to the appropriate final classification status.
Once this change is saved, the record will disappear from the pending classification screen, move forward into the PostgreSQL database workflow, and the notification process will be regarded as complete.
Main Steps
- Open the Classify Notifications card.
- Review the notification in the table or map view.
- Select a record and open the edit dialog.
- Review patient, disease, parish, date, and related information.
- Set the appropriate NSU classification value.
- Save the record and confirm that it leaves the pending classification queue when completed.
Find Any Notification in the System
Purpose
This card opens the notification search tool. It is used to search the submission database for notification records across the system.
Use this tool when you need to locate a notification quickly without opening the full editing or classification apps.
Common Searches
- Patient name
- Notification ID
- Disease or diagnosis
- Parish or community
- Date of notification
After locating a record, open the result to review the notification details.
View Notifications Data
Purpose
This card provides access to notification data in a format similar to the Survey123 backend table. It is mainly for reviewing raw or near-raw data.
How to Use
- Open the card to view notification records.
- Use filters to narrow records by parish, disease, or date.
- Review columns carefully for completeness and consistency.
- Use the data view to verify records, investigate issues, and support operational review.
Generate Line Listings
Purpose
Line listings provide structured tables of surveillance records for operational review, reporting, and follow-up.
Main Steps
- Open the Generate Line Listings card.
- Choose the disease or condition of interest.
- Apply date range, parish, classification, or investigation filters if available.
- Review the returned records.
- Export or use the listing for follow-up and reporting when required.
Case Investigation Registry
Purpose
This card is used to verify whether a case investigation report exists for a notification.
It helps NSU officers determine whether follow-up investigation has been completed or whether further action is needed.
Main Steps
- Open the Case Investigation Registry card.
- Search by patient name, notification ID, disease, or other available fields.
- Check whether a matching case investigation report exists.
- Review the investigation status and key details.
- Follow up if the investigation is missing, incomplete, or inconsistent with the notification.
View National Class 1 and Case Investigation Dashboards
Purpose
This card opens national dashboards that summarize Class 1 notifications and case investigation activity.
Dashboards provide operational metrics, charts, maps, and trend information.
What to Review
- Total notifications by time period
- Disease patterns and trends
- Parish or regional comparisons
- Case investigation completion status
- Maps showing geographic distribution
- Operational bottlenecks or unusual increases
Submit Class 1 Notifications
Purpose
This card allows authorized users to submit a new Class 1 disease notification.
Although many notifications are submitted by notifiers, NSU officers may need access for testing, support, or direct submission when appropriate.
Good Practice
- Enter patient and disease details carefully.
- Confirm the diagnosis or suspected condition.
- Complete parish, community, facility, and date fields accurately.
- Submit only when the record is ready to enter the surveillance workflow.
Submit Case Investigation Reports
Purpose
This card provides access to case investigation forms. These reports document follow-up information for notifications requiring investigation.
Main Steps
- Open the Submit Case Investigation Reports card.
- Select or open the appropriate disease-specific case investigation form.
- Enter investigation details carefully.
- Confirm that the report links to the correct patient or notification where applicable.
- Submit the report when complete.
Good Practice Guidelines
Data Quality
- Always confirm that you are working with the correct patient record.
- Review disease, parish, community, dates, and facility information carefully.
- Use search and registry tools to verify related records.
- Move records forward only when review or classification is complete.
Security and Confidentiality
- Do not leave JEMS sessions open unattended.
- Sign out after completing work.
- Close browser tabs on shared or office computers.
- Protect confidential health information at all times.
Summary
The NSU Surveillance Portal is a national operational workspace. The portal cards support classification, searching, data review, line listing generation, dashboard monitoring, and direct submission of notifications and case investigation reports.